| Name: | Tim Morris |
Summary:
Cymphony is an inbound communications outsourcer specialising in the franchise sector. We support many brands with their lead management, network reception services, customer services, web chat and diary management.
- Web Chat – using humans, not chatbots. Speak directly to your potential customers while they are on your web site, Convert a question into a serious lead.
- Lead2Succes – Cymphonys leading enquiry conversion service. Our specialist agents respond to new enquiries within 5 minutes of the submit button being hit.
- Diary Management – consultations or appointments booked directly into calendars or network CRMs
- Inbound network calls – ensure your brand messaging is consistent across your entire franchise network
Our job is to help franchisors build their network, increase franchisee revenues and improve franchisee profitability.